Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and guiding them from arrival to departure.

• Develop sales and hospitality skills through training, role‑playing and on‑the‑job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full‑time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use the Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on quotes and lead list communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• Complete Daily Task List assignments.

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