Job Advert Summary

Delivers customer service

• Deliver exceptional customer service to build customer loyalty
• Understand customer profile for the store thus increasing in-store sales
• Maximise all sales opportunities by adhering to Customer Service standards and focus on building the Country Road Group Brand and culture
• Meet customer’s expectation by listening and advising customers on seasonal trends, product, fit and promotional activities
• Demonstrates Product Knowledge And Selling Skills
• Provide excellent product knowledge to assist customers to make the right buying decision thus build customer loyalty
• Knowledge of current season trends to best advise customers
• Knowledge of the ‘fit’ of items - body shapes and wardrobe building skills
• Understand features and benefits of current season’s product to advise customers on product care
• Share product knowledge and selling s...