JOB SUMMARY
To support the sales process and administrative function of the Proactive and Sales Centre Team.
DUTIES AND RESPONSIBILITIES
To handle all incoming calls in the office within 3 rings and to assist incoming sales enquiries through the sales process including guestrooms, group and catering bookings with proper follow-up on all quotations within 24 hours. Complete recording of all reports assigned. Assist to meet prospective clients for walk in site inspections in the absence of the Sales Team Personnel in a professional manner when communicating with customers. Work according to advance deposit, credit and billing process procedures (if applicable). To ensure prompt action on all tasks allocated by Director of Sales, Proactive Sales and Sales Centre Team in adherence to due dates given. To maintain proper and continuous maintenance of group, event bookings & corporate/customer database within ...