Job Description
In this role, you will support customer inquiries, maintain accurate data, and collaborate efficiently with other corporate and manufacturing functions. Working closely together with the sales team to deliver an excellent customer experience to our internal and external customers.
HOW YOU WILL MAKE AN IMPACT
Maintain accurate customer master data in ERP and CRM systems (including pricing, bonuses, shipping details, and invoice settings)Monitor and update pricing, terms, conditions, sales agent details, and commission dataAssist the sales team with planning, forecasting, reporting, and preparation for customer visitsPrepare strategic and operational reports, including statistics and sales performance analysisManage rebates and commission processes in coordination with AccountingCreate credit and debit notesAct as an interface between customers and internal functions (SCM, Accounting...