Job Description

Employee Recognition and Rewards

Commission

Government Mandated Benefits

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• Receives inquiries from customers via phone calls, emails or fax for price quotations or product verifications, purchase orders, government bids, and changes or cancellations directly from customers.
• Responds immediately to customer inquiries or information needs and provides positive, courteous services to customers; answers questions regarding product lines, prices, delivery led time, warranty period, customer services and credit arrangement. Use Request for Information form for the inquiries.
• Submit quotation to customers and follow-up, if necessary.
• Conducts product orientation.
• Sends product literature, drawings and specifications, references and other data to customer as required.
• Coordinate with the other Sales Rep, works with Operations (Planning, QAC) Departments to ensure ...