Responsibilities:

• Process and Prepare Purchase Order (System/ Manual)
• Follow the order process requirements
• Prepare MTO before conducting Kick Off Meeting
• Follow up on customer's orders and after sales service (customer services form)
• Managed customers feedbacks
• Delivery tracking and coordinating with deliveryman on deliveries
• Prepare of shipping documentation and certificate upon client's requirement.
• Coordinate on payment of delivery
• Support sales persons on general adminstrative and customer service
• Assist sales team in preparing Sales Quotation
• Tele-inquiry handling, follow-up Sales Quotation with locals & overseas customers
• Assist sales team to follow-up sales correspondence from client
• Answer incoming call within 3 rings
• Follow up on Sales Drawing Approval
• ...