We are looking for a driven and commercially minded Sales Executive to join the team. This role sits across the full client lifecycle from engaging leads to activating and re‑engaging clients with a strong focus on conversion, retention, and revenue growth.
Key Responsibilities - Engage prospective clients across phone, email, live chat, and in‑person channels.
- Convert leads into active trading clients and reactivate dormant accounts to drive trading activity.
- Own and manage a pipeline of leads to maximise conversion rates.
- Achieve and exceed individual sales targets and KPIs.
- Build and maintain strong client relationships across retail and high‑value clients.
- Support clients on platform usage, products, and services.
- Handle client queries, complaints, and account‑related matters.
- Identify opportunities to upsell products, platforms, and services.
- Share feedback on client behaviour, campaign per...