**Description:**

**Operational**

§ Ensures professional sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.

§ Carefully plans Sales Calls into defined objectives.

§ Maintains a detailed knowledge of Hotel facilities, features and services.

§ Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.

§ Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales.

§ Pre-qualifies and targets prospects, utilisingDelphidatabase and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.

§ Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect.

§ Meets and greets VIP guests upon arrival/ departure.

§ Plans and makes ...