Description
As a Sales Orders Specialist, you will play a vital role in ensuring a seamless experience for Brivo’s customers and partners. You’ll be responsible for accurately managing and processing customer orders while collaborating across teams to resolve issues and continuously improve the customer journey. This is an on-site position at our Austin Headquarters.
Key Responsibilities
- Accurately manage incoming sales orders, ensuring compliance with internal policies and standards.
- Collaborate with internal teams, including Sales, Finance, and Operations, to resolve order-related issues and improve workflows.
- Respond promptly and professionally to inquiries from resellers, prospects, and internal stakeholders via email, Slack, and phone.
- Conduct thorough reviews of sales orders to ensure all required documentation and information are complete before processing.
- Stay current on Brivo’s offering...