The Role:

Himel is a global lighting and electrical solutions brand dedicated to delivering reliable, user-focused innovations for emerging markets. Join us as a Sales Support Administrator for Himel, where you will support daily operations such as order management and customer coordination, serving as the bridge between customers, local sales teams, and our back-office team in China. Be part of a collaborative and growth-driven environment where your contributions directly impact business success and customer satisfaction.

What will you do?

• Manage the order validation and management, including reference and price check, issuing Performa Invoice, Order Acknowledgement, etc.
• Manage the order delivery, including follow-up on order status, obtaining forwarder/payment information in advance.
• Deal with customer enquiries like product availability, inventories, lead time, etc.
• Follow up logistic and commercial comp...