Job Overview

Ensures that the email account of the group is managed accurately and timely so that requests and concerns are promptly resolved.

Job Responsibilities

• Receives emails from clients regarding inquiries, concerns and Purchase Orders, etc. and forwards them to the corresponding salesman.
• Sends out email to customers as per salesman inputs/feedback.
• Ensures on‑time and correct processing of request and documents related to the Foreign Department.
• Processes specific documents/request forms (RFQ, RFSP, RFA, RFC, RFS) to be forwarded to the Foreign Department.
• Ensures that all documents are duly signed by the signatories.
• Monitors the status of the request and regularly updates the salesman and General Manager.
• Ensures that indent orders and allocated items are served to customers once they arrive.
• Coordinates with the Foreign Department regarding shipment delays a...