The Sales Support Assistant is responsible for supporting daily sales and operational coordination for brands under GSS, Mills, Warrix, and Against Odd (OD) etc. The role includes order processing, return management, SRN/CN processing, liaison with warehouse operations, system coordination via Goldsoft / AutoCount, shipment and delivery arrangements, and ensuring smooth communication between sales teams, warehouses, logistics partners, and customers.
The ideal candidate should be highly organised, detail-oriented, and capable of handling multiple operational tasks in a fast-paced environment.
Process and monitor customer orders accurately using the Goldsoft / AutoCount System.
Generate sales orders, invoices, delivery orders, SRN (Stock Return Notes), and CN (Credit Notes).
Process customer returns, exchange requests, and related documentation accurately and promptly.