Hard Skills

• Business Process Expertise (Primary Requirement): Deep operational understanding of Sales, Marketing, and Customer Success functions, including methodologies, funnels, lifecycle management, and retention strategies.
• Requirements Translation & Solution Design: Ability to partner with non-technical stakeholders, translate business needs into scalable CRM solutions.
• Experience with Other CRMs (Zoho, HubSpot, etc.) highly desirable.
• Data Management & Migration: Data cleansing, deduplication, migration projects. Familiarity with Salesforce Data Loader expected.
• Salesforce Certification: Salesforce Certified Administrator (ADM 201) mandatory.
• Business Process Collaboration: Proven track record collaborating with stakeholders to deliver CRM solutions.
• Project Management Experience: Highly regarded.
• HubSpot integration experience desirable.

Specific Experience

• Proven experience improving/re...