Roles and Responsibilities

• Administer, configure, and maintain the Salesforce platform to ensure optimal performance and reliability


• Serve as the primary point of contact for all Salesforce-related system administration and support activities


• Design, build, and maintain automation using Salesforce Flows and other declarative tools


• Manage user setup, roles, profiles, permissions, and security settings


• Develop and maintain dashboards, reports, and analytics to support business decision-making


• Gather business requirements and translate them into scalable Salesforce solutions


• Monitor system health, data quality, and platform usage; implement improvements as needed


• Support release management, change control, and deployment activities


• Collaborate with cross-functio...