• Manage user roles, profiles, permissions, and security settings to maintain system integrity.
• Configure and maintain objects, fields, workflows, validation rulers and page layouts
• Oversee sandbox management, production deployments, and system updates, ensuring minimal disruption.
• Collaborate with Salesforce developers to implement enhancements and integrations.
• Conduct regular data audits, de-duplication, and cleanup processes for system accuracy.
• Stay ahead of Salesforce releases, proactively implementing relevant new features.
• Troubleshoot and resolve technical issues and user requests efficiently.

Process Automation & System Optimization

• Design and implement Flows, Process Builder, and automation rules to streamline sales workflows.
• Manage integrations between Salesforce and third-party tools (e.g. HubSpot, LinkedIn Sales Navigator)
• Continuously assess system performance, r...