RH: Karla Acosta

Location: any state of Mexico

Industry - Sector: MALS

What You'll Do

• Use experience with Contact Center and CRM related data analytics and operational metrics (desirable)
• Coordinate with business stakeholders to identify data visualization requirements and translate that into actionable user stories
• Ability and willingness to self‑teach utilization of Salesforce CRM-A data visualization tool if no current direct experience with the tool

What You'll Bring

• Salesforce CRM-A data visualization
• Tableau, PowerBI, or Salesforce CRM Analytics (CRMA or Tableau Analytics)
• Data visualization / dashboard skills
• JIRA required
• Coordinate with business stakeholders to identify data visualization requirements and translate that into actionable user stories
• Experience with Contact Center and CRM related data analytics and operational metrics (desirable)

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