Job Description
Functieomschrijving
Daily administration and support of our Salesforce implementation including but not limited to managing multiple user setup, profiles and roles, fields, record types, page layouts, workflow and validations;Participate and lead in business process review workshops and perform detailed analysis of business requirementsDevelop solutions to business requirements using Salesforce and Force.com platform capabilitiesAssist with development of training curriculumMigrate data from customer legacy systems, or Exchange using Salesforce data migration toolsTake a primary role in devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing;Keeping on top of new Salesforce features and functionality, specifically Lightning and providing recommendations for process improvements;Keep application users informed about system functionality...