SARA Group announces the Customer Experience Coordinator position, aimed at UAE nationals to support premium customer experience and operations management across retail and corporate services in Dubai. The role focuses on mapping customer feedback, tracking service quality, managing cross‑functional communication, maintaining client retention programs, and improving brand hospitality benchmarks.

Work Schedule and Shift Parameters

• Working Days: 6 days per week.
• Daily Shift Duration: 8 hours per day.

Required Qualifications and Skills

• Academic Background: Accredited University Degree in Business Administration, Hospitality Management, or related fields.
• Professional Experience: Proven track record in customer service, operational coordination, luxury retail, or hospitality sectors.
• Linguistic Capabilities: High proficiency in Arabic and English (spoken and w...