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🥝 Satair - Head of Customer Resolution Services Asia Pacific (Satair Channel)

Satair | singapore, Singapore | Posted June 27, 2026

Job Description

Job Description

This job is based in Satair. For more information about our business, please visit our website.

Job Objectives

  • Manage, coach, motivate and develop the team and ensure that the goals for both the team and the members are achieved.
  • Ensure the team supports and services customers in accordance with company standards and goals.
  • Provide optimal customer satisfaction as defined in Satair Group’s mission.
  • Continuously drive towards greater efficiency for activities related to this position.

Job Responsibilities

  • Manage the department’s staffing needs in connection with staff holidays, flex time and working hours.
  • Expand the perception of total service and pro‑activeness.
  • Keep employees informed about Satair business.
  • Hold departmental meetings with documented notes.
  • Prioritize both own tasks and the tasks of the department.
  • Impl...

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