The Sleep Scheduling Coordinator serves as the primary point of contact for scheduling sleep-related appointments for new and existing patients. This role supports practices, hospital departments, and ancillary services across the health system. The Coordinator relays patient concerns, processes medication refill requests, and communicates with clinical and office staff per protocol through the designated EMR system.
This position requires a strong customer service mindset, attention to detail, and the ability to manage complex scheduling requests while maintaining compliance with HIPAA and regulatory standards. Coordinators must remain calm in stressful situations, prioritize patient needs effectively, and ensure accuracy when entering patient information, verifying insurance, and coordinating care.
Clerical medical experience is a plus but not required...