MMP Consultancy is looking to recruit a Scheduling Manager based in East London on a Permanent Basis.

The scheduling team works on the provision and maintenance of a large portfolio of properties. This demands strong organisational skills and the ability to work collaboratively with customers, other teams, and external service providers.

Responsibilities:

Effective line management of one of the Property Services scheduling teams. You will lead, manage, motivate, engage, and support the team to deliver a customer focused service.
Support Senior Managers to monitor and manage third party contractor performance to achieve agreed service levels and KPIs.
Investigating complaints (informal and formal) and expressions of dissatisfaction with the service; Respond to customers within our published service standards, both verbally and in writing.
The timely production of management reports to support service delivery and meet business requirements.
Providing le...