Drive success in a virtual sales environment as a Manager of Retail Virtual Advice Delivery with Scotiabank in Calgary, Alberta. This role emphasizes team development and customer relationship management.
As a leader, you will coach Virtual Advisors in identifying effective customer solutions while assessing and enhancing the team’s sales performance. Your strategic vision will help maintain high NPS ratings and compliance with regulatory standards while creating a collaborative team culture that aligns with Scotiabank’s mission.
Key Responsibilities:
• Coach and develop a virtual sales team
• Assess and improve team performance metrics
• Implement risk management procedures
• Identify sales enhancement opportunities
• Ensure product knowledge and compliance training
Requirements:
• Expert in virtual sales challenges
• Knowledge of sales management and techniques
• Familiarity with the financial marketplace
• Understanding of people management techni...