Job Title: Scrum Master

Term: 12 months

Location: Nairobi, Kenya

Reports to: Technical Program Manager

Level: Intermediate/ Senior (4-8 years of relevant experience).

Key Responsibilities

• Facilitate and coordinate Scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review, Retrospective) with clear agendas, time-boxing, and documented outcomes (decisions, risks, actions, owners, due dates).
• Own and maintain the team's delivery metrics dashboard (sprint velocity, burndown/burnup, defect rates, cycle time, cumulative flow), surfacing trends and escalating concerns to the TPM.
• Actively identify, track, and remove constraints blocking squad members from delivering sprint goals; escalate cross-organizational blockers to the TPM within agreed SLAs.
• Coach squad members and relevant stakeholders on agile princ...