Overview

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Responsibilities

• Collectively manage and utilize the laboratory resources (people, IT, software & hardware and training) to ensure a sound operational infrastructure in the Instrumentation sections
• Through sound applications, ensure the required quality standards in the Geochem department is achieved.
• Manage customer complaints and claims through a systematic approach and with clear resolve within the required timelines
• Liaising with the clients regarding queries, concerns, and all relevant technical matters.
• Planning of resources and technical requirements for all major projects in the areas of accountability.
• Continuous improvemen...