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🥝 Security Operations Center (SOC) Operator

Mayo Clinic | Rochester, United States | Posted June 16, 2026

Job Description

The Security Operations Center (SOC) Operator is a communications‑driven role at the center of real‑time security operations. This position is ideal for individuals who thrive in high‑volume, interrupt‑driven environments and excel at radio, phone, and dispatch communications while maintaining continuous situational awareness.

SOC Operators serve as the primary communications hub for security operations, coordinating emergent and non‑emergent requests, dispatching officers, monitoring alarms and camera systems, and ensuring timely escalation of critical events.

Core Communications Responsibilities

  • Answer and manage high‑volume phone, radio, and intercom traffic in real time
  • Dispatch security officers using two‑way radio systems with professional radio discipline
  • Prioritize and route incoming requests based on urgency and operational impact
  • Serve as a calm, authoritative voice during emergency...
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