Overview
Self‑Employed | Part‑Time
Guaranteed Daily Rate: £130‑£150 (depending on skills and experience)
As a Resolution Field Agent, you will carry out field visits to both residential and commercial properties on behalf of our clients. The role covers a variety of workstreams focused on resolving customer accounts, reconnecting services, and providing support to those experiencing financial difficulty.
Key Workstreams
- Commercial & Residential Utilities – discussing and resolving utility accounts
- Communication & Reconnection – reconnecting customers with our clients and their services
- Welfare Utility Visits – introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
- Utility Meter Reads – collecting accurate utility meter readings
Benefits
- Flexible working – minimum 2 weekdays per week, 8 hours per day