Elevate customer satisfaction as a Sell In Operations Associate with L’Occitane en Provence. This position focuses on delivering exceptional service for our B2B clients in the US and Canada.
Seeking a detail-oriented professional with 1-3 years of experience in supply chain or customer service, you will handle customer inquiries, manage orders, and coordinate with internal teams. Your role will also emphasize continuous optimization of our fulfillment processes and maintaining accurate customer data.
Key Responsibilities:
• Oversee daily B2B customer service operations
• Interact with customers to ensure satisfaction
• Process and manage customer orders and deliveries
• Collaborate with teams to streamline service processes
• Advocate for customer needs across departments
Requirements:
• Bachelor’s degree in supply chain or related field
• Experience in supply chain management or customer service
• Excellent verbal and written communication skills
• ...