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🥝 Senior Account Manager - FX

Fintech Rec | Sydney, Australia | Posted November 23, 2022

Job Description

Maintain existing and develop new client relationships through active outbound and inbound calls, providing relevant market updates, attending face to face client meetings and hosting client entertainment, resulting in client retention and increasing revenue in a competitive market Execute and trade a corporate client book, working towards set KPIs in a target-driven environment Cross selling and up-selling our corporate products, including Spot and Forward contracts as well as firm orders and our cutting-edge new currency account platform, the World Account Provide prospective and existing clients with support across online, payment and general queries as well as booking transactions over the phone resulting in an uplift in existing monthly transactions Helping others clients as if they were your own, managing overall desk workload and maintaining sky-high service levels for all clients Effectively manage stakeholders as well as build strong relationships across the business to ensure...

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