Responsibilities

·
Identifying
organizational needs for new applications and new solutions

·
Preparing
technical specifications as a roadmap for software

·
Implementing,
testing and integrating new applications

·
Performing
routine application backups and upgrades

·
Installing
new applications, upgrades and releases

·
Providing
instructions and training for staff when necessary

·
Monitoring,
recording and responding to requests for support

·
Investigating
and diagnosing system faults and errors

·
Resolving
technical issues

·
Analyzing
error trends aimed at reducing/minimizing down time

· ...