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🥝 Senior Application Support Analyst AVP / VP
Fuku | singapore, Singapore | Posted June 08, 2026
Job Description
Senior Application Support Analyst (AVP / VP) Responsibilities - Lead the provision of application support for several mission‑critical banking applications.
- Monitor applications and provide both Level 2 and Level 3 support.
- Perform troubleshooting and root cause analysis (RCA) to ensure applications remain operational and issues are resolved promptly.
- Manage incidents and issues related to assigned applications.
- Lead the team in conducting root cause analysis for recurring or high‑impact problems.
- Automate processes to improve efficiency and reduce manual intervention.
- Ensure timely resolution of high‑severity incidents, minimizing business impact.
- Prepare and deliver management reports on application performance, incidents, and resolutions.
Requirements - Minimum 10 years of experience, with at least 6 years in managing application support.
- Experience in the banking ind...