We are looking for a Senior Authority Officer to join the Employment Relations Authority (ERA). The role involves supporting, advising, coaching and mentoring team members to ensure timely and efficient completion of work. You will conduct assessments and make decisions regarding your caseload of files, support the ERA Business Support Manager and team to maintain quality and consistency of advice, case management, and good administration practice. The Senior Authority Officer plays a key role in ensuring that files within the local office and nationally are managed effectively, provide a professional, customer‑focused service, and deliver high quality information and service to ERA members.