Union Bank of the Philippines
Senior Branch Ambassador
Makati Wealth (Branch)
The Senior Branch Ambassador manages daily branch operations and supervises other Branch Ambassadors. It champions the bank’s digital initiatives by actively promoting convergent banking, self‑service machines, and other digital channels. The position ensures full compliance with regulations, bank policies, and audit standards while maintaining zero operational losses, timely resolution of customer concerns, and high service quality. It proactively monitors branch dashboards, drives productivity through cost reduction and process efficiency, and ensures adherence to premises and personnel standards. Overall, the role supports both operational excellence and digital adoption within the branch.