Lead complex projects as a Senior Business Analyst focusing on ERP and Zoho implementations. Your expertise will guide strategic decisions and enhance client relationships throughout.
We are looking for a seasoned Senior Business Analyst with over a decade of experience in ERP and CRM, particularly within the Zoho ecosystem. This role emphasizes managing large-scale initiatives, overseeing solution design, and driving proactive client engagement. You will be instrumental in collaborating with technical teams while ensuring effective knowledge transfer to clients.
Key Responsibilities:
• Analyze and define client business needs
• Design and implement tailored solutions
• Provide ongoing optimization post-deployment
• Manage project timelines, budgets, and overall success
• Supervise and coordinate cross-functional project teams
Requirements:
• At least 10 years in ERP, CRM implementations
• Strong experience in project ownership and management
• Exceptio...