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🥝 Senior Business Analyst

Zurich Insurance | kuala lumpur, Malaysia | Posted June 19, 2026

Job Description

Job Summary

Define scope and manage business requirements for assigned projects from high‑level user journeys to detailed functional requirements for system development, enhancement, or process improvement throughout the project lifecycle.

Key Responsibilities

  • Plan, prepare and conduct/facilitate sessions for business requirements gathering and ensure requirements specifications/project deliverables are produced with quality on a timely basis.
  • Prepare and present/propose to stakeholders as‑is and to‑be models relevant to project scope, including modeling process flow/system flow, defining functional requirements & data specifications and system integration logics, as part of the requirements specifications documentation/user story preparation process with consideration to optimize user journey and enhance user experience where feasible.
  • Identify functional improvement & technical development areas and ideate & define to‑be mod...

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