Purpose of the role

The Senior Campaign Manager owns the client relationship. They are responsible for meeting client expectations and ensuring the client is kept fully up to date with critical activity on the account. In addition they are responsible for developing that relationship by identifying and selling additional services. This person is also responsible for managing a team, coaching junior members of staff, ensuring individuals have the right skills, and that the team works together effectively.

Key responsibilities and tasks

Client Management

• Oversees and maintains a consultative relationship with the client, acting as a contact and partner for all marketing and communications services
• Responsible for maintaining excellent client communication at all levels; defining deadlines and service agreements, whilst ensuring these are met consistently by the team
• Support clients in all aspects of nurturing and growi...