• a) Issue acknowledgement to insured/intermediaries/marketers.
• b) Appoint marine surveyors/adjusters as needed.
• c) Ensure prompt and accurate claim registration within 5 working days.
• d) Ensure claims file creation in Workview.
• e) Reserves created in PolisyAsia & Meridian.
• f) File all correspondence and documents.
• g) Follow up for initial reports from marine surveyor/adjuster/expert.
• h) Manage CABFAC/CABCO recoveries for outward placements.
• i) Ensure timely issuance of PLAs, RLAs, and SLAs to all following insurers and treaty reinsurers.

2. Monitoring the progress of claims

• a) Follow up with marine surveyors/adjusters/experts for claim status and reserve updates.
• b) Follow up for Preliminary/Status/Final Reports.
• c) Remind ins...