Elevate your career with CGIC as a Senior Claims Specialist focused on Investigative Services in a hybrid work model. Leverage your extensive claims experience and fraud knowledge while making a meaningful impact.

This pivotal full‑time role involves leading technical claims management and developing creative procedures to enhance client service. You will work collaboratively with the claims team and various stakeholders, ensuring national discipline benchmarks and strategic goals are met through effective monitoring and trend analysis. Your insights will guide training resources and technical claims practices.

Key Responsibilities

• Develop Investigative Services procedures and processes
• Monitor fraud trends in collaboration with analytics teams
• Set performance objectives and KPIs for claims discipline
• Maintain expert knowledge on industry trends and policies
• Recommend continuous process innovations and improvements <...