Perform calls to the insurance companies and resolve the outstanding balances on patient accounts from the aging reports
Manage Accounts Receivable (AR) accounts
Resolve billing issues that have resulted in delay in payment
Establish and maintain excellent working relationship with internal and external clients
Escalate difficult collection situations to management in a timely manner
Make calls to the clearing houses and EDI departments of insurance companies for any claim transmit disputes
Manage AR accounts by ensuring accurate and timely follow-up
Review provider claims that have not been paid by insurance companies
Handling patients billing queries and updating their account information