KEY PERFORMANCE AREAS

Internal Sales / Customer Service Functions

• Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area, which would include PE and George.
• Receiving, processing and distribution of all customer orders placed & follow up on any back orders for both PE and George.
• Generate customer quotes, sales orders, and tax invoices for both PE and George.
• Generate FOL documents for any installations and manage the document process and return and safe filing of these documents.
• Handling of customer queries and complaints, should they arise with your transaction, and ensure items are recorded and properly closed out upon resolution.
• Maintain effective working relationships with sales force to jointly satisfy customer demands.
• Provide regular feedback to clients and sales force regarding orde...