Job Description
Reporting to the Conference & Events Sales Manager, you will coordinate and deliver conferences, events across the resort and convention centre, ensuring seamless execution from handover from the sales team, through to completion of the event.
- Manage end-to-end delivery of conferences, events, sporting groups, including hotel exclusive use events.
- Prepare accurate Banquet Event Orders (BEOs) and coordinate requirements between clients and operational teams
- Conduct planning meetings, site inspections and pre-event briefings to finalise all event details
- Oversee event billing including payments, final invoicing, commissions and loyalty points
- Maintain clear, professional communication with clients and operational teams throughout the event lifecycle
- Prefer experience in Delphi FDC to input and manage accurate event data and documentation
- Work towards department key KPIs including client s...