🌿 Back to all jobs

🥝 Senior Credit Control Lead

Deliveroo | London, United Kingdom | Posted June 12, 2026

Senior Credit Control Lead

Job Description

The Senior Credit Control Lead will be responsible for supporting the credit control processes for our commercial customers across all countries in which Deliveroo operates.This role requires to lead by example when supervising direct reports to facilitate daily, weekly and monthly responsibilities efficiently and effectively. You will be based in our London HQ office, where you will be required to work in the office 3-days a week.

Reporting to the Credit and Billings Manager, you will be responsible for: 

  • Chasing debt on assigned accounts across all Deliveroo markets and ensuring any account issues are raised with the Customer or appropriate internal stakeholders
  • Be the escalation point for direct reports, overseeing and assisting with complex customer queries and disputes
  • Providing assistance to other internal teams as required to ensure the overall objectives of Finops are met
  • Ensuring that customer queries received are managed within...

    • Apply for This Position

    Submit Application