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🥝 Senior Customer BI Analyst

Home Credit | Ho Chi Minh City, Vietnam | Posted June 26, 2026

Senior Customer BI Analyst

Job Description

KEY RESPONSIBILITIES:


  • At least 2 years of experiences in Analyst role

  • Maintain and enrich playground data to support CRM report, ad-hoc, monitoring, evaluation activities and other purposes.

  • Designing automated reporting and providing recommendation to business user (Sales, Products, Client Behavior, Communications, Process flow, etc..)

  • Be able to interact with all departments and work closely with business user specially CRM, Products, and Digital teams to identify requirements and expected outcomes.

  • Provide analysis and report to manager level to drive the business forward. Communicate your analysis and reporting in an easy-to-understand way through presentations, email, and with proper documentation.

  • Support A/B and multivariate testing of client behavior

    • REQUIREMENTS:

  • Strong SQL and database

  • Experienced with visualization tools (Power BI, Tableau...)<...

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