Join Pratt & Whitney Canada as a Senior Manager in Customer Engineering for Helicopter Programs in Longueuil, QC. This full-time role emphasizes managing strategic accounts and delivering essential technical support.
Reporting to the Customer Engineering Manager, you'll lead engineering activities and oversee event troubleshooting and resolution. Your strong project management skills will be crucial in liaising with various stakeholders to ensure operational success. Experience in customer relationship management will be key to advocating for client needs.
Key Responsibilities:
• Manage customer engineering activities for helicopter programs
• Support logistics and troubleshooting during field events
• Work closely with Field Service Representatives and the Customer First Centre
• Ensure resolution via Investigative Process Teams
• Assist in cost-reduction initiatives and program updates
Requirements:
• Bachelor’s degree with a minimum of 10 years in relevant...