🥝 Senior Customer Service Assistant

SSP Group | London, United Kingdom | Posted June 20, 2026

Job Description

Senior Customer Service Assistant - Paddington Station.

Pay Rate: £13.90 per hour.
Hours: Full Time (40 hours)
Shifts: Rotational shifts between 6am and 10:30pm, including weekends.
Applicants must be 18 years or older due to certain responsibilities within the role.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:
Oversee efficient loading/unloading of catering equipment and stock from trains.

Manage order assembly and maintain precise control over inventory.

Ensure strict compliance with Health & Safety/Food Hygiene Regulations.

Strategically place products to minimize wastage through effective rotation.

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