Job Overview
Senior Customer Success Manager – Responsible for the UK market. French native‑level language skills essential. Combines strategic client management with high‑touch technical and engineering support, helping customers maximize the value of the Bueno Platform to improve operations, energy efficiency, and sustainability outcomes.
Key Responsibilities
- Build and maintain strong relationships with client stakeholders, including executives, managers, and end users.
- Understand client business objectives, operational challenges, and strategic goals to position Bueno’s solutions effectively.
- Develop and execute customer success plans focused on adoption, retention, and long‑term value delivery.
- Identify opportunities for account expansion and collaborate with account management teams on growth initiatives.
- Lead onboarding and implementation activities for new clients and partners.
- Work cross‑functional...