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🥝 Senior Customer Support Specialist

PaySauce Limited | lower hutt, New-Zealand | Posted June 29, 2026

Job Description

We’re looking for a payroll expert who loves solving complex problems and empowering both customers and team members.

PaySauce makes payroll simple for small businesses across New Zealand. Our customers run cafes, build houses, milk cows and run retail stores. They’re not payroll experts; they’re experts in their own business. You’ll be the go-to expert for our most complex payroll challenges, while mentoring our support team to deliver exceptional service.

We’ve established a strong foundation in New Zealand, becoming a trusted payroll provider for small businesses. Our job is to ensure small business owners can get their payroll done without stress.

About the role

You’ll be the go-to person for our most complex payroll challenges, handling intricate support cases that require deep expertise. Your day-to-day will involve tackling complex payroll compliance questions, tax regulations, legislative requirements, and escalated technical issues. You’ll g...

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