As a Senior Analyst on the Differentiated Services Insights team, you will lead high-impact program analytics that drive personalized and differentiated customer experiences across digital and offline touchpoints, including our Design Service, Registry, CBCC, Trade, B2B and Mover programs. This strategic role leverages advanced analytics, web and digital journey analysis, and experimentation to deliver actionable insights on customer behavior, engagement, and loyalty, resulting in strategic recommendations.
+ This position is fully remote
+ This role is an Individual Contributor position


A day in the life as a Senior Data Analyst, Growth Program Insights…
+ Lead analysis of customer segments, digital behaviors, and web/app conversion funnels to identify opportunities for personalization and premium experiences
+ Deliver strategic recommendations to optimize digital touchpoints and address drop-offs and optimization opportunities
+ Utilize tools like Adob...