**Overview**

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this role, you will help drive the AI strategy for our product support and live experiences. You’ll be a key member in optimizing our greatest resource, our people, through innovating, experimenting, learning, and scaling AI-driven solutions.

In this role you will bring cutting-edge data science techniques to influence our Customer Success strategy and drive business growth at scale. You will partner directly with cross-functional teams—across Product Management, Engineering, Data, Customer Success, and Service Delivery—to architect the analytical frameworks and modeling solutions that drive our Expert Network and our AI Driven platform.Â

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This role requires a foundation in statistical methods, machine learning, experimentation design, and causal inference, coupled with a demonstrated ability to lead with influence, navigate ambiguity, a...