Lead transformative initiatives at Trail as the Senior Director of Business Enablement, focusing on technology and data that drive substantial business outcomes. Oversee change management and innovation to create long-term organizational value.
In this critical leadership role, you will link business priorities to technology capabilities, ensuring that enterprise systems like Dynamics 365 are effectively utilized across the organization. Your strategic oversight includes driving behavioral change and measuring value realization to align with business intent, while unlocking the full potential of technology platforms.
Key Responsibilities:
• Own business enablement for Dynamics 365 and customer systems
• Drive adoption and process discipline with new tech capabilities
• Measure and report on value realization and business impact
• Partner with leadership to define customer journeys and standards
• Facilitate alignment and decision-making across different functions