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🥝 Senior Engineer/ Engineer, Service Field
Otis College of Art and Design | Hong Kong, Hong Kong | Posted June 25, 2026
Job Description
Description
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Service Field
Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations.Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner. Follow up on repair works completion to achieve continual operations.Closely monitor lift & escalator performance and timely respond to breakdowns.Conduct root cause analysis on technical issues, identify potential risks and recommend practical solutions to reduce breakdown rates and resolve long-standing faults.Prepare trouble shoot analysis / incident investigation reports as required.Ensure effective implementation of service quality programs for continuous improvement and work p...